by Charlie | Mar 29, 2018 | Problem Identification, Tool Kit
What picture springs to mind when you hear someone say “flowchart”? Then you look at the word (flowchart) or is it two words (flow chart)?! Both spellings are correct, so don’t be worried. Do you see a crazy spaghetti mess of shapes and lines? Would you believe me if...
by Charlie | Feb 20, 2018 | Problem Solving, Tool Kit
Why should you care about the 80/20 rule aka Pareto’s Principle? What if you could invest just 20% of your effort or resources and get 80% of your results? What would you do with the time and money you liberated? Quality guru and management consultant Joseph M. Juran...